This Privacy Policy explains how Vista Studio Pte. Ltd. (“Vista”, “we”, “us”) collects, uses, and protects your personal data when you use our website and AI property video services (the “Service”). We comply with Singapore’s Personal Data Protection Act 2012 (PDPA).
Information we collect
We collect the following categories of information:
- Account information: name, email address, phone number, agency name, and CEA registration number where provided.
- Listing content: photos, videos, property details, pricing, and any text you upload to generate videos.
- Payment information: billing details processed securely by our third-party payment providers. We do not store full card numbers.
- Usage data: device, browser, IP address, and how you interact with the Service.
How we use your information
- To provide, operate, and improve the Service.
- To generate, render, and deliver your property videos.
- To process payments and manage your subscription.
- To send service updates, support messages, and, with consent, marketing.
- To detect, prevent, and address fraud, abuse, or security issues.
Your listing content
We process the photos and details you upload solely to generate your videos and operate the Service. We do not sell your content, and we do not use it to train third-party models without your explicit consent. You may delete your uploads and generated videos at any time from your account.
Sharing and disclosure
We share data only with trusted service providers (such as cloud hosting, rendering, and payment processors) who act on our behalf under confidentiality obligations, or when required by law. We do not sell your personal data to third parties.
Data retention
We retain your personal data for as long as your account is active or as needed to provide the Service and comply with legal obligations. You may request deletion of your account and associated data at any time.
Your rights
Under the PDPA, you may request access to, correction of, or deletion of your personal data, and you may withdraw consent to marketing communications. To exercise these rights, contact our Data Protection Officer at the address below.
Security
We use industry-standard safeguards, including encryption in transit and access controls, to protect your data. No method of transmission or storage is completely secure, but we work continuously to protect your information.
Contact us
For privacy questions or requests, contact our Data Protection Officer at privacy@vista.sg. You can also review our Terms of Service.